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Privacy Policy

Privacy Policy
Last updated: [August 20, 2025]

Welcome to The Biohacking Pros (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thebiohackingpros.com, purchase our products, or interact with us, including via email and SMS marketing.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information You Provide:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (handled via secure third-party providers)

Automatically Collected Information:

  • IP address

  • Browser type

  • Pages visited

  • Device identifiers

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order updates and promotional content

  • Personalize your experience

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal requirements

3. Cookies and Tracking Technologies

Cookies help us remember your preferences, understand how you use our site, and personalize your experience. You may adjust cookie preferences through your browser settings.

4. Email & SMS Marketing

By providing your email or phone number on our website, you consent to receive marketing messages from us, including promotional emails and text messages (SMS/MMS). You may receive messages related to special offers, new product launches, order updates, and more.

You may opt out at any time by:

Our communications comply with applicable laws including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, and data privacy laws such as GDPR and CCPA.

5. SMS Abandoned Cart Notifications

If you opt in to SMS marketing, you may receive abandoned cart reminders via SMS to help you complete your purchase. These messages are limited in frequency and include a clear opt-out option. Message and data rates may apply depending on your carrier and plan.

6. Best Practices for Consent & Transparency

We follow industry best practices by:

  • Collecting clear opt-in consent before sending marketing communications

  • Providing a simple and clear opt-out process

  • Being transparent about how your data is used

  • Never selling your personal information to third parties

7. Third-Party Data Sharing

We may share your data with trusted service providers who assist in operating our website, processing orders, handling marketing communications, or improving user experience. These may include:

  • Email and SMS service providers

  • Payment processors

  • Shipping carriers

  • Analytics and website performance tools

All third-party partners are contractually obligated to protect your data and use it only for authorized purposes. We do not sell your personal information.

8. Location Tracking & Location-Based Services

We may collect and use approximate location data (such as city, state, or ZIP code) based on your IP address or device settings. This helps us improve your experience, calculate shipping, display relevant offers, and comply with regional tax laws.

You can opt out of location services via your browser or device settings.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Request deletion or limitation of your data

  • Opt-out of marketing communications

  • Request a copy of the data we hold

To exercise your rights, email us at support@thebiohackingpros.com.

10. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss.

11. International Data Transfers

If you are located outside the United States, your data may be processed in the U.S. We ensure appropriate safeguards are in place when transferring data internationally.

12. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from children.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page. Please review it periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Contact Information

Business Name: The Biohacking Pros

Phone: (888) 321-1377

Email: support@thebiohackingpros.com

Customer Service Hours: Monday to Friday 9:00 AM to 5:00 PM HST